Firstly I would like to say a very big thank you for the confidence and simple feel good factor that you have helped me to achieve over the last two years. Working with you throughout the challenges, in particular the “Grand Finale” Fashion Show to mark the end of each challenge was such a wonderful experience. From someone who never “walked the plank” i.e. the dreaded cat walk, I can honestly say you made the whole experience so enjoyable. One could not but pick up on your amazing drive, confidence and energy. Not only did you offer real tips on fashion, and deportment with constant words of assurance and encouragement, but you have the ability to tailor that advice regardless of age. Whether a young teenager or mature lady you had something to offer everyone. What you have in a nutshell is the gift to make people feel good about themselves and have the confidence to get out there to enjoy and cherish the moment.

    Best of luck and I look forward to many more encounters.

    Margaret Cotter, Complaints and Ombudsman Manager, Customer Relations Department, permanenttsb

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